Improving Orthodontics and Oral Surgery pathway: Part 2 – Patient pathway redesign (2025)

Type of publication:

Service improvement case study

Author(s):

*Leonie Seager

Citation:

SaTH Improvement Hub, September 2025

SMART Aim:

To reduce the overall time of orthodontic patients waiting for oral surgery following an orthodontic referral to 52 weeks by July 2025. To reduce the waiting time of patients from referral to OMFS to TCI
(being added to the oral surgery waiting list) to 3 months by July 2025.

Link to PDF poster

Improving Orthodontics and Oral Surgery pathway: Part 1 – Patient information (2025)

Type of publication:

Service improvement case study

Author(s):

*Leonie Seager

Citation:

SaTH Improvement Hub, April 2025

SMART Aim:

To improve the consistency and format of information being provided to patients who require surgical exposure and bonding of unerupted teeth and have been referred onto the oral surgery-orthodontics pathway by April 2025. There should be >95% acceptability from patients who watched the video

Link to PDF poster

Orthodontic Patient Initiated Follow Up (2025)

Type of publication:

Service improvement case study

Author(s):

*Leonie Seager and *Rebekah Tudor

Citation:

SaTH Improvement Hub, February 2025

SMART Aim:

To reduce the number of retainer review patients who don’t attend (DNA) by 20% by 28th February 2025.
Sub Aim: Increase the number of PIFU by 20% by 28th February 2025

Link to PDF poster

Clinic utilisation in orthodontics (2024)

Type of publication:

Service improvement case study

Author(s):

*Leonie Seager

Citation:

SaTH Improvement Hub, July 2024

SMART Aim:

To decrease the number of minutes lost by clinicians by 50% by April 2024. To decrease the amount of inappropriate bookings by 50% by April 2024. To decrease the number of DNAs/SNCs by 50% by April 2024. The overall aim is to improve the flow of patients, to ensure that clinics are utilised to their full potential and challenge organisational culture surrounding patient processing and bookings

Link to PDF poster