A model to support staff in raising their concerns (2015)

Type of publication:
Journal article

McSherry, Robert, *McSherry, Wilfred

Nursing Times, 18 February 2015, vol./is. 111/8(15-17)

Sir Robert Francis QC's Freedom to Speak Up review reported that there is still a "serious issue" around the treatment of whistleblowers. This article explores why raising and escalating concerns are integral to healthcare governance systems and processes, and presents Escal8 – a new model that outlines the steps in doing this. It also examines the importance of learning and sharing from escalation, and the impact on quality and safety.

Link to full-text: http://search.proquest.com/docview/1660768724?accountid=49082