OWEN Model Staff Bereavement Support Service (2023)

Type of publication:

Post on the Academy of Fab NHS Stuff website

Author(s):

*Lewis, Jules; *Lock, Jules

Full text:

The OWEN Model (2022) has been created by the SWAN End of Life Care Lead Nurse Jules Lewis and SWAN Lead End of Life Care Volunteer Jules Lock. The service to deliver this staff bereavement intervention has been mapped out, please see attached poster for evidence.

O- Openness. Staff are given the time and space, to share their feelings about the death of a loved one or a patient they have cared for.

W- Wellbeing. The wellbeing of the staff is at the centre of the support we give. Signposting to other services is offered as appropriate. The needs of the staff will vary greatly.

E- Empathy. Compassion, kindness, understanding and support, are at the centre of the model. The use of appropriate and kind language is key to everything we do.

N- New Beginnings – Recognise that grief can remain with us for the rest of our lives. Enabling staff to move forward with hope, whilst never forgetting the person who has died. (SaTH 2022).

Bereavement and grief can impact all our lives at some time. The way we cope with grief and loss is unique and people will react in so many ways. There is no time scale to grief and support can be needed at many different times along that journey. Health care staff can be affected by personal grief and through their professional life. Staff who look after patients with long term conditions, will form friendships with those patients and the families. The loss of these patients can be very upsetting, and this should be factored into the care provided within a trust.

The OWEN Model offers one to one support and signposting as appropriate and ongoing peer support in the form of staff bereavement support cafes (as seen on BBC1 Extraordinary Portraits series 3 episode 4) & supported by The Good Grief Trust, help & hope in one place. Looking after our staff at the hardest of times, so they can look after others. This work is in memory of Joan Owen a kind, caring and much loved & missed lady. Thank you to Joan’s family for their support. Thank you to Penny Watson our SWAN End of Life Care Administrator who supports this work & Debbie Snooke and Miriam Gilbert both SWAN End of Life Care Specialist Nurses.

Link to Academy of Fabulous Stuff 

Staff Bereavement Support - OWEN Room SECC (2025)

Type of publication:

Service improvement case study

Author(s):

*Jules Lewis, Lead Nurse for Staff Bereavement Support and *Penny Watson Admin Support for Staff Bereavement Support

Citation:

SaTH Improvement Hub, January 2025

SMART Aim:

To develop an OWEN Room for staff bereavement support sessions; a calm, inviting, comfortable and safe space that allows staff to share how they are feeling, be heard and supported

Link to PDF poster

Evaluating the lasting effects of teaching sudden unexpected death in infancy and childhood (SUDIC) through simulation (2023)

Type of publication:Conference abstract

Author(s):Layman S.; Beatty C.; Williams C.; *Belfitt A.; Copeman A.

Citation:Archives of Disease in Childhood. Conference: Royal College of Paediatrics and Child Health Conference, RCPCH 2023. Glasgow United Kingdom. 108(Supplement 2) (pp A276-A277), 2023. Date of Publication: July 2023.

Abstract:Objectives Paediatricians play a vital role in managing and facilitating investigations in sudden unexpected death in infancy or childhood (SUDIC). SUDIC is a rare occurrence, and many paediatric trainees and consultants have very little experience of the process. The SUDIC simulation course was created due to recommendations by The Kennedy Report. The aim of the course was to bridge the gap between knowledge and clinical experience for senior paediatric trainees and consultants in the West Midlands in managing SUDIC. To assess the longevity of learning from the course, a survey was disseminated to all previous candidates. Its aim was to understand how important the simulation course had been in improving paediatricians' confidence and understanding of the SUDIC process when they were involved in a SUDIC after attending the course. Methods Candidate sign-in sheets were retrospectively reviewed for the 17 SUDIC courses run since January 2016. 195 previous candidates were invited to complete a survey via email. Our aim was to evaluate how the course had impacted subsequent experience of the SUDIC process. Specific questions were included to assess how confident candidates had been in various roles in the SUDIC process using a combination of multiple-choice, free-text, and Likert scales. Results 43% of respondents had been a senior paediatric registrar when they attended. Other candidates were consultants, nurses, or more junior paediatricians. 43% had attended between 1-5 SUDIC events since the course, with 4% having attended more than 10. 47% had been involved in examining the body. 40% involved in an unsuccessful resuscitation and SUDIC investigations, and 43% explained the SUDIC process to bereaved parents. 100% agreed that the course had improved their confidence in explaining the SUDIC process, taking a SUDIC history and performing SUDIC investigations. 94% felt confident in contributing to the child death process with 89% feeling confident in examining the body. Candidates particularly valued the multi-professional approach to the course, especially working with police officers. With further thematic analysis of free text responses, candidates most often reported lasting benefits to supporting and communicating with the family, and understanding the practicalities of the SUDIC process. Conclusion Participation in a SUDIC simulation course is an important educational experience, which continues to be relevant to participants and their clinical practice many years after they have attended. Our survey suggests that simulation-based education is an excellent modality to facilitate learning around the SUDIC process for paediatricians and other health professionals involved.

Link to full-text (NHS OpenAthens account required)

Making a difference to End of Life and Bereavement Care (2016)

Type of publication:
Post on the Academy of Fab NHS Stuff website

Author(s):
Jules Lewis

Citation:
Academy of Fab NHS Stuff (fabnhsstuff.net), February 2016

Abstract:
Death and dying is very difficult to deal with, even for staff who work in hospitals, but helping patients and their families at their time of greatest need is hugely important to us. It is a privilege to care for people at end of life and support their relatives/friends; we only have one chance to get it right.

The Trust has implemented the Swan Scheme to represent end of life and bereavement care. Following advice, support and permission from Fiona Murphy at the Royal Alliance Bereavement and Donor Service, a nurse-led innovation transforming practice across 3 large acute hospital trusts in the North West of England with the purpose of providing excellent end of life care for all.

Link to full-text