Switchboard Care Co-Ordination (2022)

Type of publication:
Service improvement case study

*Paul Corbett, Care Co-ordination Team (Shropdoc), Sharon Clennell, *Switchboard

SaTH Improvement Hub, March 2022

In order to improve the time taken to connect clinical teams from SaTH and the Care Co-ordination teams, a new system called netcall was trialled. This reduced the burden on the SaTH switchboard and released time for directing other calls.

Link to PDF poster [no password required]